New Year 2006
Time for New Beginnings

So far, I have had no desire to write and we're several days into the New Year of 2006.

I started therapy last week in order to get my shit together and hopefully not repeat my mistakes again. In other words, perhaps I will learn to spot and accept a Healthy relationship when it smacks me on top of the head. Hopefully, I will not become quickly bored as it appears I am totally attracted to crazy bitches. Somehow, they're just much more fun. The end result, however, is NEVER pretty.

So, onto a new topic....the American Airlines reservation phone system. Just before the Thanksgiving holiday, I had to run a friend to the airport to catch his flight home. I made him drive my car because I hate freeways and we're buzzing towards the airport. He hands me his phone and a slip of paper with his reservation number on it. At this point, I panic and say to him, "I have no idea what I'm doing."


"Just dial the number" he says "and punch in my reservation code. Then we'll know my gate and terminal assignment."


I have no idea why stupid shit like this makes me so nervous but it does.

"Welcome to our reservation system. Please enter your reservation number now." So, I put it in, but my friend's handwriting confused me and I missed a digit.

"We do not recognize your reservation number, please try again."
So I enter the number again by reciting it into the phone since this is a voice response system. Once again, the system says "We do not recognize your reservation number, please try again. I then recite the reservation number for the third time and I can sense the system pausing. At this point, I'm so frustrated and nervous, I scream into his phone, "Just put a real FUCKING person on the phone!!!" Almost immediately after my outburst, the system responds in a panic, "WE FOUND YOUR RESERVATION, please hold!"

The timing, impeccable...was too much for my friend and me. We began laughing hysterically and could not stop. It's like I scared the hell out of the reservation system by yelling at it. I really wonder if the system is programmed to recognize when people get frustrated and begin to swear at the thing. My friend says he laughed all the way to his destination and people were looking at him like he was weird (which he is!)

So, next time you all need a real human on the phone, just cuss at the top of your lungs at the automated system. A Human Being will be with you in a jiffy.

Signing Off,

The Angry Lesbian
01/08/2006

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